Privacy policy

Cleo Beauty Privacy Policy

Cleo Beauty is dedicated to maintaining the highest standards for secure transactions and the protection of your personal information. Please review the following statement to understand our information gathering and dissemination practices.

Note: Our privacy policy is subject to change without notice. To stay informed of any updates, please review this policy periodically.

 

Commitment to Privacy

Cleo Beauty is committed to protecting and safeguarding your privacy. This Privacy Policy outlines the types of personal information we collect on the Cleo Beauty website, the benefits we derive from this information, how we use it, and with whom we may share it. It also details the measures we take to protect the security of your information and explains how you can access, modify, or delete your personal information at any time. Additionally, it describes how you can object to the processing of your personal information or receiving communications about our products and services.

By using the website, you consent to our use and disclosure of your personal information in accordance with this Privacy Policy. If you do not agree, please do not use or access our site.

 

Collection of Personally Identifiable Information (PII) and Other Information

Cleo Beauty collects information to ensure accurate service. Most of the information we collect is basic and necessary to complete a purchase or provide a refund. Examples of customer information we may collect include your name, address, telephone number, date of birth, email address, descriptions of items requested or purchased, language preference, the IP address and operating system of your computer, and the browser type and version used.

We do not sell, distribute, or lease your personal information to third parties.

We may automatically track certain information about you based on your behavior on our site. This information helps us conduct internal research on our users' demographics, interests, and behavior to better understand, protect, and serve our users. This data is compiled and analyzed on an aggregated basis and may include the URL you just came from, which URL you next go to, your computer browser information, and your IP address.

 

Credit Card, Debit Card, and Banking Information

Cleo Beauty does not collect or store credit card, debit card, or any banking information. Such information is directly transmitted through the payment gateway provider to the payment network or bank.

 

Registration

To take advantage of certain features on the site, you must register and create a member account at no cost. The online registration form may require you to provide information such as your name, email address, and password. Your password is a component of our security system, and it is your responsibility to protect it. Do not share your password with third parties. If your password is compromised, change it immediately.

 

Technologies for Customizing Your Experience

We use various technologies to collect information about your visit to our website, such as the URL that referred you, your IP address, browser type, browser language, and the date and time of your request. This data helps us enhance and customize your experience. For instance, we may use cookies to assist in providing our services and to help analyze web page flow, measure promotional effectiveness, and promote trust and safety.

Web Beacons and Tracking Links: These technologies consist of a few lines of code embedded on our web pages, often used with cookies. They relay information to third parties to track customer response to advertising, enhance customer support, and improve usability. If you reject cookies, you may limit your use of some website features.

Cookies: Cookies are small files placed on your hard drive to assist in providing our services. Most cookies are session cookies, automatically deleted at the end of a session. Declining our cookies may limit your use of certain website features.

 

Use of Your Personal Information, Demographic, and Profile Data

We use personal information to provide the services you request. If we use your personal information for marketing, we will provide an opt-out option. We also use your personal information to resolve disputes, troubleshoot problems, and promote a safe service. Additionally, we use it to measure consumer interest, inform you about offers and updates, customize your experience, detect and protect against fraud, enforce our terms, and as otherwise described during collection.

We may occasionally ask you to complete optional online surveys to tailor your experience at our site. This data helps provide you with content that might interest you and display content according to your preferences.

 

Mutual Benefits from Personal Information

Marketing Emails: If you provide your email address, you may receive newsletters, surveys, or other email messages with product and event information, cosmetics tips, or promotions. You can unsubscribe at any time.

Text Messages: If you provide your mobile phone number, you may receive text message alerts with product and event information, cosmetics tips, or promotions. Cleo Beauty does not charge for these messages, but standard rates from your mobile service provider may apply.

Telephone Calls: If you provide your phone number, you may receive calls with product and event information, cosmetics tips, or promotions.

Service Communications: We may provide service-related announcements and respond to your customer service requests via various means, including email and phone. These communications are necessary to serve you and provide a high level of customer service.

Customized Service: We may use your personal information to provide customized service and website use. For example, we may suggest products that would interest you via emails, text messages, or phone calls.

Special Events, Questionnaires, and Surveys: Cleo Beauty may sponsor special events, questionnaires, and surveys. Specific rules may apply to these promotions. To the extent these events are not subject to specific rules, this Privacy Policy governs the processing of personal information.

 

Sharing of Personal Information

We may share personal information with our corporate entities and affiliates in accordance with this policy. This includes helping to detect and prevent identity theft, fraud, and other illegal acts, and facilitating joint or co-branded services you request.

We may retain other companies to perform functions on our behalf, such as web store management, order processing, customer support, and data analysis. These third parties may access personal information needed to perform their functions but cannot use it for other purposes.

We may disclose personal information if required by law or in the good faith belief that such disclosure is necessary to respond to legal processes or protect the rights, property, or personal safety of our users or the public.

 

Business Transfer

If Cleo Beauty or its assets are acquired by another business entity, your personal information may be shared with that entity. The new entity will be required to follow this Privacy Policy.

 

Advertisements on Cleo Beauty

Third-party advertising companies may serve ads on our website. These companies may use information about your visits to this and other websites to provide advertisements of interest to you. We are not responsible for the privacy practices or contents of these third-party sites.

 

Links to Other Sites

We may provide links to third-party websites for your convenience. These sites are not under our control, and we are not responsible for their privacy practices or content. We do not endorse the use or contents of these linked sites.