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For general inquiries, email us at: contact@cleouniverse.com

For order-related queries, reach us at: shop@cleouniverse.com

For Cleo Beauty Exclusive program inquiries, email us at: cleoexclusive@cleouniverse.com

We kindly request you to create a short unboxing video when you receive the product to avoid any discrepancies in order, Submit the video to our team for analysis. Once reviewed, then only you will be eligible for our refund and return policy.


Email your product video to
return@cleouniverse.com